5-YEARS IN-HOME SERVICE with Bulb Replacement - 3 YEARS Coverage and up to 2 replacements on the Bulb/Lamp.

The warranty period begins from the date of purchase of the television and ends five (5) years from that date. 

Visit www.mackcam.com for more information.

NOW 11 options on the Combo packages (updated 01/12/2010):
1. TV under $750 including Bulb - $226.00
2. TV under $1000 including Bulb - $241.00
3. TV under $1250 including Bulb - $261.00
4. TV under $1500 including Bulb - $276.00
5. TV under $1750 including Bulb - $290.00
6. TV under $2500 including Bulb - $326.00
7. TV under $3000 including Bulb - $369.00
8. TV under $3500 including Bulb - $381.00
9. TV under $5000 including Bulb - $474.00
10. TV under $7500 including Bulb - $616.00

FAQ FOR MACK WARRANTIES FROM TAPEWORKS TEXAS:

Q: Can I buy my TV from anywhere, and then get a Mack Warranty from TapeWorks Texas?
A: Yes, as long as your unit has a manufacturer's warranty to begin with, and you have a receipt with the model number, pricing, date, etc.

Q: How long after I purchase my TV can I get a Mack Warranty?
A: NEW RULE! You have until your TV has 90 days remaining on the manufacturer's warranty to purchase your Mack Warranty from TapeWorks Texas.

Q: When does the TV Warranty Begin?
A: Service contract starts from date of purchase of the television.

Q: When does bulb coverage begin and end?
A: Bulb coverage, if purchased, begins from the DATE OF PURCHASE of the television in all cases, and lasts for 3 years from that point, and allows you up to 2 replacements of the bulb if necessary, regardless of the price of the bulb/lamp.

Q: Can I purchase JUST the Bulb Coverage?
A: Yes, the bulb coverage is now available to be purchased alone.

Q: How to you ship the warranty certificates?
A: via the U.S. Postal Service First Class Mail.

Q: Is MACK a reliable company?
A: Mack has been in business for nearly 70 years, and I feel that says a lot about how they treat their customers, because you don't stay in business that long if you are abusing your customers. TapeWorks Texas has been relying on Mack for warranty services for years, and they are a great group of people.

Q: What is covered or not covered with a Mack Warranty for my TV?
A: Mack covers all Manufacturer's Defects. Accidental damage from abuse is not covered. If something fails on the TV, Mack will restore it to Manufacturer's specifications.

Q: Who will work on my TV if there is a problem?
A: What you should keep in mind about this warranty is that your TV will be worked on by the EXACT SAME PEOPLE as if you had no warranty at all and decided to call an authorized service center near to you to get your TV repaired on your own. The only difference is that Mack will be paying the bill instead of you, if you have the warranty. It will be worked on by the EXACT SAME PEOPLE that would perform service on the TV during the original manufacturer's warranty period as well. Mack uses the nearest authorized service center to you for the product you own to service your TV.

Q: When choosing the price category for my TV, should I include the tax, shipping, and other charges?
A: No, only the TV INVOICE PRICE should be used in calculating which warrranty price category you will need.

Q: I still have questions after reading the FAQ!
A: Contact Jamie Bowley via email at tapeworksjamie@sbcglobal.net and I will be happy to answer any questions you may have.