MACK
WARRANTY for GAME CONSOLES
3-YEARS SERVICE - EXTENSION AFTER MANUFACTURER WARRANTY ENDS.
Visit www.mackcam.com for more information.
2 options on the Game Console Warranties (Updated 06/29/10):
1. Game Console under $500 - $79.99
2. Game Console under $1000 - $125.99
FAQ FOR MACK WARRANTIES FROM
TAPEWORKS TEXAS:
Q: Can I buy my game system from anywhere, and then get a Mack Warranty
from
TapeWorks Texas?
A: Yes, as long as your unit has a manufacturer's warranty to begin
with, and you have a receipt with the model number, pricing, date, etc.
Q: How long after I purchase my game
system
can I get a Mack Warranty?
A: NEW RULE! You have until your TV has 90 days remaining on the
manufacturer's warranty to purchase your Mack Warranty from TapeWorks
Texas.
Q: When does the
warranty begin?
A: It will begin AFTER the manufacturer's warranty for your unit.
Q: What information do I need to give TapeWorks Texas when I purchase a
warranty?
A: Only your name, address, phone, email, and payment information will
be required at that time. The other details -
model, serial number,
etc - will be given to Mack after you receive your warranty cards in
the mail via USPS First Class Mail.
Q: Is MACK a reliable company?
A: Mack has been in business for over 70 years, and I feel that says a
lot about how they treat their customers, because you don't stay in
business that long if you are abusing your customers. TapeWorks Texas
has been relying on Mack for warranty services for years, and they are
a great group of people.
Q: What is covered or not covered with a Mack Warranty for my ?
A: Mack covers all Manufacturer's Defects. Accidental damage from abuse
is not covered. If something fails on the
Mack will restore it to
Manufacturer's specifications.
Q: Who will work on my game
system
if there is a problem?
A: What you should keep in mind about this warranty is that
your game
system will
be worked on by the EXACT SAME PEOPLE as if you had no warranty at
all and decided to call an authorized service center near to you to get
your TV repaired on your own. The only difference is that Mack will be
paying the bill instead of you, if you have the warranty. It will be
worked on by the EXACT SAME PEOPLE that would perform service on the
console during the original manufacturer's warranty period as well.
Mack uses the nearest authorized service center to you for the product
you own to service your game
system.
Q: When choosing the price category for my console, should I include
the tax, shipping, and other charges?
A: No, only the GAME CONSOLE INVOICE PRICE should be used in
calculating which warranty price
category you will need.
Q: I still have questions after reading the FAQ!
A: Contact Brad Parler via email
at TapeWorksBrad@sbcglobal.net
and I will be happy to answer any questions you may have.
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